Converse in Multi Languages and Respond to Customers at Scale
English proficiency and preferred currency of investing vary across countries in Asia.
Under-served mass affluent market in Asia
Our chat bot converses in English, Chinese and Malay/Indonesian and recognises common currencies.
Why Is Our Approach Better?
We build in identifier that can recognise language and currency of the message which our bot can analyse and translate them accurately to the user’s native language or intended currency.
Our proprietary Malay language packages are designed to detect and understand slangs and short forms used in the local context.
Machine actively learns from user’s responses and get smarter over time.